Tune ups and Security
All Tune-ups are guaranteed for 30 days regardless
of client errors. Hardware problems are not covered by
this. There will be no charge for fixes for the first 30
All Tune-ups are guaranteed for 90 days against spyware
or virus issues that are not caused by the client or
other issues that are caused by hardware failures.
If the problem is user related it will be billed at
a reduced rate of $50/hr
Complete Computer Reload
All reloads are guaranteed for 30 days regardless of
client related errors. Hardware failures and problems
are not covered by this. There will be no charges for
fixes for the first 30 days.
All reloads are guaranteed for 90 days against mistakes
by Computers and Beyond. If the problem is not caused by
us there is a lowered hourly rate for fixes.
the problem is user related it will be billed at a
reduced rate of $50/hr
All other work
All hardware work is warranted for minimum of 30
days against defects or work done by Computers and
Beyond. Unless manufacturer or supplier warranty
exceeds this. Warrantees and Guarantees can differ
Complete custom systems are warranted for 1 year.
Optional extended warrantees are available for purchase.
Complete name brand systems whether refurbished, off
lease or brand new are warranted by Computers and Beyond
for 1 year regardless of manufacturer or supplier
warrantees are void if Client mishandles the hardware or
otherwise contributes to the damage of the product.