Warranties and Guarantees
 

Tune ups and Security
    
All Tune-ups are guaranteed for 30 days regardless of client errors. Hardware problems are not covered by this. There will be no charge for fixes for the first 30 days.

     All Tune-ups are guaranteed for 90 days against spyware or virus issues that are not caused by the client or other issues that are caused by hardware failures.
 
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If the problem is user related it will be billed at a reduced rate of $50/hr

Complete Computer Reload

     All reloads are guaranteed for 30 days regardless of client related errors. Hardware failures and problems are not covered by this. There will be no charges for fixes for the first 30 days.

     All reloads are guaranteed for 90 days against mistakes by Computers and Beyond. If the problem is not caused by us there is a lowered hourly rate for fixes.
 
 If the problem is user related it will be billed at a reduced rate of $50/hr
 

All other work
    
All hardware work is warranted for minimum of 30 days against defects or work done by Computers and Beyond. Unless manufacturer or supplier  warranty exceeds this.  Warrantees and Guarantees can differ by supplier.

     Complete custom systems are warranted for 1 year. Optional extended warrantees are available for purchase.

     Complete name brand systems whether refurbished, off lease or brand new are warranted by Computers and Beyond for 1 year regardless of manufacturer or supplier warrantees.  
 
All warrantees are void if Client mishandles the hardware or otherwise contributes to the damage of the product.